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Frequently Asked Questions

Some of the most frequently asked questions pertaining to marketing strategy is discussed here.

We’re an agency with years of experience helping businesses to improve their brand awareness and create long-lasting relationships with their customers online. 

We’re a full-service agency, with over 16 in-house experts and close to a decade of experience. We understand how important strategic cross-collaboration is to a successful brand strategy, so we always work closely with other departments such as PR and Creative to ensure a holistic approach.

As a full-service digital agency, we know that successful social media relies on a range of disciplines, which is why we work closely with other departments, from  web developement to content marketing, and creative to SEO, building an integrated approach for maximum results.

Success looks different to everyone. We’ll report your social media activity in line with your marketing goals by focusing on the correct metrics, and not wasting time with the vanity metrics that don’t bring success. This allows us to optimise your campaigns based on real data.

When regularly sharing content, you want to make sure that you’re posting enough to keep your audience interested and engaged, but not too much that they’ll be overwhelmed. However, there is no magic formula to determine how often you should be posting, it’s all about consistently sharing a variety of high-quality content that meets your objectives.

Which platforms you choose depends entirely on your business, along with your target audience and where they choose to spend their time online. Decide on which platforms make the most sense for you, your business and your customers. 

  • Facebook remains one of the most popular platforms for businesses and is the perfect place to create conversations with your customers and to target specific audiences.
  • Twitter offers a unique way to connect with journalists, influencers and news outlets while also allowing you to connect with your audience and join in with trending conversations.
  • As a professional networking site, if you’re a B2B business especially, you need to have a presence on LinkedIn. All business owners should have an active profile, while company pages help to highlight any news or blog articles. You should also aim to get your employees on board by sharing relevant articles, company news or industry advice from their own profiles.
  • Particularly popular with a younger demographic, Instagram offers the perfect place to boost your business’s visibility, showcase your products or services, and to cement your brand identity.

It’s not enough to simply focus on follower growth or likes in order to measure your success or ROI. Instead, you’ll need to first determine your KPIs to decide how to measure success. For example, if you were looking to build awareness, we would look to improve the number of impressions and reach, while, for those looking to improve their revenue, sales or sign-ups would then be the ultimate goal.

Knowing what to post on social media channels comes down to truly understanding your audience  – what they’re interested in, what types of content they interact with most and what conversations they’re having online. At RONEL, we spend time looking into the analytics of your social media accounts and testing a variety of content to determine what your audience engages with the most. We also stay up to date on the latest trends and content ideas to ensure that we’re keeping your audience interested.

Like any other marketing activity, it’s about making most of the channel. Social media can be a very effective marketing method for B2B when done properly and with the right motivation. By fully understanding your target audience and their needs, you can build a community with these key decision-makers and bring them on board as brand advocates.

B2C marketing is all about connecting your audience with the correct solution for a problem they might have. It’s about matching the right channel with the right product or service, to create an influential piece of content to persuade your consumer to purchase.

Social media is geared towards content sharing, and content sharing can drive traffic to your website and help to boost your SEO. A strong social media following can boost the rankings of your local SEO and your social media profiles in Google.